SAFE GO
REMOVALS

Terms and Conditions

By booking with Safe &Go Removals, you agree to the following:

Protection of Your Belongings

We take care to protect your items. Fragile goods, including fridges, are wrapped in moving blankets, and stair railings and other vulnerable surfaces are covered to prevent damage.

Insurance and Liability

• Insurance may apply for damages over $700.

• For items under $700, we may repair or cover the cost ourselves.

• Insurance does not cover:

  • Damage caused by client action or interference.

  • High-risk jobs agreed in advance without approval.

  • Unapproved high-risk tasks discovered during the move.

• We are not liable for pre-existing damage or poorly packed client items.

• High-value items (antiques, artwork, jewellery, electronics) must be declared before the move; otherwise, liability may be limited.

High-Risk Jobs

High-risk tasks include moving oversized items through narrow spaces, lifting over balconies, carrying items across uneven terrain, or accessing upper levels without proper equipment. These jobs must be approved by a manager before the move. Without approval, insurance will not apply.

Payment Terms

• Payment is due upon completion unless otherwise agreed in writing.

• Accepted methods: cash, bank transfer, or card (surcharge may apply).

• Late payments may incur a daily fee.

Parking and Fines

If the truck is parked according to your instructions and a parking fine is issued, the client is responsible for payment.

Delays and Access

Clients are responsible for ensuring safe and reasonable access at pickup and delivery locations. Additional charges may apply for stairs, long carries, disassembly/reassembly, or delays caused by building restrictions or unpreparedness.

SMS Notifications

By booking, you agree to receive SMS updates for:

• Truck dispatch

• Arrival at your location

• Job completion

Cancellations and Rescheduling

• Free rescheduling up to 24 hours before the move.

• Cancellations less than 24 hours before may incur a fee.

• No-shows or last-minute cancellations may result in forfeiting the booking fee.

Weather and Safety

We reserve the right to delay or cancel moves in extreme weather or unsafe conditions. The safety of our team and your belongings is always the top priority.

For the most accurate quote, use the “Get a Free Quote” button and fill in all fields. Include any relevant information, such as stairs, narrow pathways, fragile items, or parking arrangements, so we can provide a tailored estimate for your move.

Three men and a truck work the best for loading or unloading. One man works inside the truck or carries small items and two carry heavy furniture items. This work flow accelerates loading and unloading process around 50%. Also three men and a truck may handle a piano or heavy fridge upstairs effortlessly. At the same time during travel time two men of thee just wait.

Two men and a truck – it will be better for travel time and more time for loading or unloading.

For example:

Two men and a 40 cubic truck $179 per hour, five bedroom house with stairs, 15 min from pick up to drop off points – loading time will be 4 hours, travel time 15 min, unloading 2,5 hours. And call out the fee in 30 min.

Price for this move will be – (0,5+4+0,25+2,5)*179 = $1297,75.

Three men and a 40 cubic truck $230 per hour, five bedroom house with stairs, 15 min from pick up to drop off points – loading time will be 2,8 hours, travel time 15 min, unloading 1,75 hours. And call out the fee in 30 min. Price for this move will be – (0,5+2,8+0,25+1,75)*230 = $1219.

So moving Three men and a 40 cubic metres will be faster in 2 hours and cost less in $78.75.

Another exemple: 

Two men and a 40 cubic truck $179 per hour, for a bedroom house without stairs, 1 hour from pick up to drop off points – loading time will be 3 hours, travel time 2 hour, unloading 2 hours. And call out the fee for 30 min. Price for this move will be – (0,5+3+2+2)*179 = $1342,5.

Three men and a 40 cubic truck $230 per hour, for a bedroom house without stairs, 1 hour from pick up to drop off points – loading time will be 2.1 hours, travel time 2 hour, unloading 1,4 hours. And call out the fee for 30 min. Price for this move will be – (0,5+2,1+2+1,4)*230 = $1380.

So for this example we may see that Two men and a 40 cubic truck slower in 1,5 hours but cost less in $37,5.

Usually we propose two men and a truck because there is a small  difference with price and it is easier to arrange, but if you feel like three men and a truck just let us know.

Conclusion:

Three men and a 40 cubic truck works better for moving apartments with lifts, big houses with stairs and so on.

Two men and a 40 cubic truck works better for long distance moves, moving a small house without stairs.

Get an Accurate Quote for Your Move

To provide the most accurate estimate, use the “Get a Free Quote” button and fill in all fields. In the “Any Other Relevant Information” section, include details that could affect your move, such as:

• Access and Stairs – Are there narrow or turning stairways? How far is the entrance from the loading area? If there’s a lift, please ensure it’s booked.

• Pathways and Doors – How wide are hallways and doorways? Is the path clear for movers to safely navigate your items?

• Item Details – Are your belongings heavy, fragile, or valuable? Items that need extra care may take longer to move.

• Furniture Prep – Are cupboard doors and shelves closed and secured?

Providing this information helps us create a ballpark estimate tailored to your move.

• Apartment, House, or Office Moves (Brisbane & Gold Coast) – Charged at an hourly rate.

• Long-Distance Moves – Quoted at a fixed price.

• Single Item Moves (Brisbane & Gold Coast) – Can be quoted hourly or fixed, depending on your requirements.

The more details you provide, the better we can plan your move efficiently and ensure everything goes smoothly.

Fully Insured for Your Peace of Mind

At Safe & Go Removals, your belongings are more than just items — they’re memories, investments, and pieces of your life. That’s why every move we handle is fully insured, giving you complete confidence from start to finish.

Whether you’re relocating locally or across the country, your possessions are protected every step of the way — because your peace of mind is our priority.

How Much Does a Long-Distance Move Cost?

Every interstate move is unique, and so is the cost. Factors like distance, the volume of your belongings, and any additional services you choose all play a part in determining the price.

For moves from Brisbane to other states, you can expect costs to range from $1,500 to $10,000, depending on your specific needs.

Fill out our “Get a Free Quote” form, and our team will provide a clear, personalised estimate — so you can plan your move with confidence.

How to Prepare for Your Move Efficiently

A move doesn’t have to be stressful. With the right preparation and a little organisation, relocating — whether it’s local, interstate, or long-distance — can be smooth and hassle-free.

Organise and Label Your Boxes

Clear labelling makes everything easier. Mark each box with its destination, like “Bedroom 1” or “Kitchen,” so movers know exactly where to place it. Group items by room to make both moving and unpacking faster and more efficient.

Secure Your Furniture

Empty cupboards and drawers to avoid shifting during transport, and tape doors shut for safety. Drawers can stay in place once emptied, making moving more efficient. For extra peace of mind, let professional removalists handle the heavy lifting — their expertise ensures your furniture is moved safely and securely.

Prepare for Delivery Day

Get your new home ready before the truck arrives. Place labels on each room and, if needed, arrange parking, building access, or elevator bookings. This small step saves time and keeps everything running smoothly.

Use Trusted Professionals

Whether you’re moving across town or across the country, experienced movers make the process faster, safer, and far less stressful. They’re especially valuable for transporting bulky, heavy, or fragile items with care.

Plan and Pack Smart

Start early, use sturdy boxes, and secure everything with quality packing tape. Thoughtful preparation now means fewer headaches on moving day.

With the right planning — and the support of a trusted team like Safe & Go Removals — your relocation can be seamless from start to finish.